Privacy Policy

At Alto Moda, privacy is an integral part of luxury. This Privacy Policy explains how Company Name ("Alto Moda", "we", "our", "us") collects, uses, and safeguards your information when you visit or make a purchase from www.altomoda.in.

1. Commitment to Data Protection

We employ industry-grade SSL encryption to secure payment transactions and communications. All data handling complies with applicable Indian laws including the Information Technology Act, 2000.

2. Information We Collect

A. Personal Information

• Name, email, contact number, shipping address
• Billing details processed securely via payment partners
• Account credentials such as username and password

B. Payment Information

Payment details are not stored by Alto Moda. All transactions are encrypted and processed through PCI DSS Level 1 compliant gateways.

C. Device & Technical Information

• IP address, browser type, operating system
• Pages viewed and browsing behavior
• Cookies and tracking technologies

D. Transactional Information

Order history, preferences, purchase details, and delivery information are stored securely for record-keeping and improved service.

3. Use of Collected Information

• Process and fulfill orders
• Provide delivery updates and assistance
• Send curated offers (with your consent)
• Improve website performance
• Prevent fraud and ensure compliance

4. Cookies & Tracking Technologies

Cookies help personalize your browsing experience and improve site performance. You may disable cookies in your browser settings, though some features may be limited.

5. Information Sharing & Disclosure

• With trusted logistics and payment partners
• When required by law or regulation

We never sell, rent, or trade your personal data to advertisers or unrelated third parties.

6. Data Storage & Security

Your information is stored securely on protected servers with advanced firewalls and encryption. All personnel handling customer data are bound by strict confidentiality agreements.

7. Your Rights

• Access your personal information
• Correct inaccurate data
• Request deletion of your account
• Withdraw marketing consent at any time

8. Account Deletion

To permanently delete your account, email support@altomoda.in with "Account Deletion Request" as the subject. Upon verification, deletion will be completed within 48 business hours unless retention is legally required.

9. Third-Party Links

We are not responsible for privacy practices of external websites linked on our platform. Please review their policies independently.

10. Marketing Communications

You may opt out of newsletters and promotional emails anytime using the "Unsubscribe" link or by contacting our support team.

11. Retention of Data

We retain your information only as long as necessary for legal, accounting, and operational requirements. Data is securely deleted once no longer required.

12. Changes to This Policy

Alto Moda reserves the right to update this Privacy Policy at any time. The latest version will always be available on our website.